Orders & Shipping

Welcome to Manawai Wear online store.

We hope our products reach you in the best condition possible. If for any reason you are unhappy with your product please contact shop@manawaisurf.com.

After placing an order, you will receive an e-mail acknowledgment. This will be followed by another e-mail once we have verified your payment details and approved your order for shipping.

In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information.

You will receive regular e-mail updates on the delivery status of your order.

Shipping times will vary.

Free shipping at Fuerteventura Island. Contact us directly by e-mail shop@manawaisurf.com if you would like to pick up the goods yourself.

We cannot take responsibility for delays due to customs clearance or payment transaction.

Please note that you have 30 days upon the dispatch of your order to contact us should you not receive it. If you contact us after this 30 day period, we cannot guarantee your refund.

CANCELLATIONS

You can cancel your order, for any reason, up to the moment it is processed. Once it has been processed, you cannot cancel but you may return your order.
Alternatively, You can use the contact form, or send us email at shop@manawaisurf.com.

Orders sent outside the EU may be charged an import duty. Please be advised that you are responsible for import tariffs (i.e., taxes/duties) payable to your home country. We have no control over these taxes.
We recommend clarifying extra taxes before placing your order.